FAQ

How long does it take to get my Ergify product?

Orders are processed Monday-Friday within 24 hours of receipt. Most of our products arrive in the contiguous US in 2-7 business days after ordering. Please use the chat, call us at 877-211-5814 or email us at [email protected] for Canadian, Alaskan & Hawaiian shipping inquiries.

I’m tax exempt. Can I place an order without being charged sales tax?

Yes! We’re happy to assist with processing tax-free orders for any eligible tax exempt organization. Email us at [email protected] to get the process started. Please have ready a  copy of your sales tax exemption certificate with all relevant fields completed. We also recommend that the primary purchaser set up an account on Ergify.com.

Here is our address if you need it to complete your form:

Attn: Ergify.com
205 Vista Boulevard,
Sparks, Nevada 89434

Once we receive the completed form, the review process usually takes 1-2 business days. We will confirm when your tax exemption status has been approved and able to place your order.

How can I get a finish sample or swatch for an Ergify product?

To order a fabric swatch or finish sample free of charge, contact us through chat, 877-211-5814 or email [email protected] Orders are filled and shipped within 2-3 business days from order confirmation.

What is Ergify’s Online Shipping Policy?

Please find our Online Shipping Policy here.

What is Ergify’s Return Policy?

Please find our Online Return Policy here.

What is Ergify’s Privacy Policy?

Please find our Privacy Policy here & Cookie Policy here.

Where can I find assembly & care instructions for my Ergify products?

Ergify provides assembly and care instructions for all our chairs and furnishings. These instructions are available in the download section of any product page. All Ergify chairs arrive 95% or more, already assembled.

How do I cancel or change an order?

If you need to make a change or cancel your order, please use the chat, call us at 877-211-5814 or email us at [email protected] Please have your reference order number ready.